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	<title>Social Housing Today &#187; Customer Care</title>
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	<link>http://blog.shscorp.ca</link>
	<description>an SHSC blog</description>
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		<title>Training New Staff – Benefits &gt; Costs</title>
		<link>http://blog.shscorp.ca/index.php/2011/07/14/training-new-staff-benefits-costs/</link>
		<comments>http://blog.shscorp.ca/index.php/2011/07/14/training-new-staff-benefits-costs/#comments</comments>
		<pubDate>Thu, 14 Jul 2011 17:52:08 +0000</pubDate>
		<dc:creator>John Osmond</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Customer Care]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Housing Providers]]></category>
		<category><![CDATA[managing your property]]></category>
		<category><![CDATA[service managers]]></category>
		<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=1892</guid>
		<description><![CDATA[<a title="Training New Staff - Benefits Greater Than Costs" href="/index.php/2011/07/14/training-new-staff-benefits-costs"><img src="http://dilbert.com/dyn/str_strip/000000000/00000000/0000000/000000/00000/0000/300/324/324.strip.gif" border="0" width="563" height="176" /></a>
Staff and volunteers are ambassadors to the greater public. Make sure that they are properly trained to represent your organization. <a title="Training New Staff - Benefits Greater Than Costs" href="/index.php/2011/07/14/training-new-staff-benefits-costs">Read More</a>]]></description>
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		<item>
		<title>SHRRP Shopper Beware!</title>
		<link>http://blog.shscorp.ca/index.php/2009/11/24/shrrp-shopper-beware/</link>
		<comments>http://blog.shscorp.ca/index.php/2009/11/24/shrrp-shopper-beware/#comments</comments>
		<pubDate>Tue, 24 Nov 2009 16:29:09 +0000</pubDate>
		<dc:creator>David Chu</dc:creator>
				<category><![CDATA[SHRRP]]></category>
		<category><![CDATA[Customer Care]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=111</guid>
		<description><![CDATA[<a href="/index.php/2009/11/24/shrrp-shopper-beware/"><img src="/wp-content/uploads/2009/11/confused100.jpg" alt="SHRRP Shopper Beware!" title="SHRRP Shopper Beware!" width="100" height="100" class="alignleft size-full wp-image-224" /></a>In the housing sector, many providers are scrambling to use Social Housing Renovation and Retrofit Program funding before it disappears. In the mad rush to put together plans, follow guidelines and implement projects, there's been some confusion on the correct processes and controls for spending the money.  <a href="/index.php/2009/11/24/shrrp-shopper-beware/">More >></a>]]></description>
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