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	<title>Social Housing Today &#187; General</title>
	<atom:link href="http://blog.shscorp.ca/index.php/category/general/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.shscorp.ca</link>
	<description>an SHSC blog</description>
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		<title>5 Strategies for Conflict Resolution</title>
		<link>http://blog.shscorp.ca/index.php/2011/09/21/5-strategies-for-conflict-resolution/</link>
		<comments>http://blog.shscorp.ca/index.php/2011/09/21/5-strategies-for-conflict-resolution/#comments</comments>
		<pubDate>Wed, 21 Sep 2011 21:01:12 +0000</pubDate>
		<dc:creator>John Osmond</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[conflict]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[Housing Providers]]></category>
		<category><![CDATA[managing your property]]></category>
		<category><![CDATA[service managers]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=2236</guid>
		<description><![CDATA[<a href="/index.php/2011/09/21/5-strategies-for-conflict-resolution"><img src="/wp-content/uploads/2011/09/ConflictGraph.png" alt="5 Conflict Resolution Strategies" title="5 Conflict Resolution Strategies" width="568" height="367" class="alignleft size-full wp-image-2286" /></a>

Many of us have come to see conflict as at best a necessary evil, and at worst something to be avoided at all costs. Yet many conflicts result in positive outcomes. Here are 5 conflict strategies which are all appropriate to use in diverse situations. ]]></description>
		<wfw:commentRss>http://blog.shscorp.ca/index.php/2011/09/21/5-strategies-for-conflict-resolution/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Teens Document the Realities of Living in the Lawrence Heights Community [videos]</title>
		<link>http://blog.shscorp.ca/index.php/2011/08/24/teens-document-the-realities-of-living-in-the-lawrence-heights-community/</link>
		<comments>http://blog.shscorp.ca/index.php/2011/08/24/teens-document-the-realities-of-living-in-the-lawrence-heights-community/#comments</comments>
		<pubDate>Wed, 24 Aug 2011 19:04:12 +0000</pubDate>
		<dc:creator>Jessica Krasin</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Community]]></category>
		<category><![CDATA[Lawrence Heights]]></category>
		<category><![CDATA[reel flicks]]></category>
		<category><![CDATA[safety]]></category>
		<category><![CDATA[Social Innovation]]></category>
		<category><![CDATA[tenants]]></category>
		<category><![CDATA[youth]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=1934</guid>
		<description><![CDATA[<a href="/index.php/2011/08/24/teens-document-the-realities-of-living-in-the-lawrence-heights-community/" title="Teens Document the Realities of Living in the Lawrence Heights Community"><img src="/wp-content/uploads/2011/07/reelflicks.png"></a>
The Reel Flicks project engaged a group of 10 youth living in Lawrence Heights to shed light on their experiences living in a social housing community in Toronto. Filmed from their point of view, the young participants focused on topics ranging from gun and gang violence to a profile on an aspiring Olympic athlete. ]]></description>
		<wfw:commentRss>http://blog.shscorp.ca/index.php/2011/08/24/teens-document-the-realities-of-living-in-the-lawrence-heights-community/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Training New Staff – Benefits &gt; Costs</title>
		<link>http://blog.shscorp.ca/index.php/2011/07/14/training-new-staff-benefits-costs/</link>
		<comments>http://blog.shscorp.ca/index.php/2011/07/14/training-new-staff-benefits-costs/#comments</comments>
		<pubDate>Thu, 14 Jul 2011 17:52:08 +0000</pubDate>
		<dc:creator>John Osmond</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Customer Care]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Housing Providers]]></category>
		<category><![CDATA[managing your property]]></category>
		<category><![CDATA[service managers]]></category>
		<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=1892</guid>
		<description><![CDATA[<a title="Training New Staff - Benefits Greater Than Costs" href="/index.php/2011/07/14/training-new-staff-benefits-costs"><img src="http://dilbert.com/dyn/str_strip/000000000/00000000/0000000/000000/00000/0000/300/324/324.strip.gif" border="0" width="563" height="176" /></a>
Staff and volunteers are ambassadors to the greater public. Make sure that they are properly trained to represent your organization. <a title="Training New Staff - Benefits Greater Than Costs" href="/index.php/2011/07/14/training-new-staff-benefits-costs">Read More</a>]]></description>
		<wfw:commentRss>http://blog.shscorp.ca/index.php/2011/07/14/training-new-staff-benefits-costs/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why Customer Service Matters: A Cautionary Tale and 10 Tips</title>
		<link>http://blog.shscorp.ca/index.php/2011/05/24/why-customer-service-matters-a-cautionary-tale-and-10-tips/</link>
		<comments>http://blog.shscorp.ca/index.php/2011/05/24/why-customer-service-matters-a-cautionary-tale-and-10-tips/#comments</comments>
		<pubDate>Tue, 24 May 2011 15:02:51 +0000</pubDate>
		<dc:creator>John Osmond</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[funny]]></category>
		<category><![CDATA[Housing Providers]]></category>
		<category><![CDATA[tips]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=1581</guid>
		<description><![CDATA[<a href="/index.php/2011/05/24/why-customer-service-matters-a-cautionary-tale-and-10-tips/"><img class="alignleft size-full wp-image-1593" title="verybadhotel" src="/wp-content/uploads/2011/05/verybadhotel.png" alt="verybadhotel" width="568" height="134" /></a>
Bad customer service run the risk of damaging their reputation and their bottom line. Take this DoubleTree Hotel as an example, and laugh at how their customer service damaged their reputation when two disgruntled business travelers documented their experience with a powerpoint presentation. It's hilarious.]]></description>
		<wfw:commentRss>http://blog.shscorp.ca/index.php/2011/05/24/why-customer-service-matters-a-cautionary-tale-and-10-tips/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Federal Election 2011: Where the Parties Stand on Affordable Housing</title>
		<link>http://blog.shscorp.ca/index.php/2011/04/28/federal-election-2011-where-the-parties-stand-on-affordable-housing/</link>
		<comments>http://blog.shscorp.ca/index.php/2011/04/28/federal-election-2011-where-the-parties-stand-on-affordable-housing/#comments</comments>
		<pubDate>Thu, 28 Apr 2011 15:42:48 +0000</pubDate>
		<dc:creator>SHSC</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=1498</guid>
		<description><![CDATA[<a href="/index.php/2011/04/28/federal-election-2011-where-the-parties-stand-on-affordable-housing"><img src="/wp-content/uploads/2011/04/election2011a2.jpeg" alt="Federal Election 2011: Where the Parties Stand on Affordable Housing" title="Federal Election 2011: Where the Parties Stand on Affordable Housing" width="572" height="199" class="aligncenter size-full wp-image-1526" /></a>
With the upcoming federal election, it is important to understand each party’s stance on the subject of affordable housing.]]></description>
		<wfw:commentRss>http://blog.shscorp.ca/index.php/2011/04/28/federal-election-2011-where-the-parties-stand-on-affordable-housing/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Importance of Documentary Filmmaking in Communities</title>
		<link>http://blog.shscorp.ca/index.php/2011/04/20/the-importance-of-documentary-filmmaking-in-communities/</link>
		<comments>http://blog.shscorp.ca/index.php/2011/04/20/the-importance-of-documentary-filmmaking-in-communities/#comments</comments>
		<pubDate>Wed, 20 Apr 2011 18:21:58 +0000</pubDate>
		<dc:creator>SHSC</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[communities]]></category>
		<category><![CDATA[Housing Providers]]></category>
		<category><![CDATA[reel flicks]]></category>
		<category><![CDATA[Residents]]></category>
		<category><![CDATA[service managers]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=1446</guid>
		<description><![CDATA[<a href="/index.php/2011/04/20/the-importance-of-documentary-filmmaking-in-communities"><img class="aligncenter size-full wp-image-1473" title="ReelFlicks" src="/wp-content/uploads/2011/04/ReelFlicks.png" alt="ReelFlicks" width="568" height="260" /></a>
Today, documentary filmmaking has become more accessible due to the availability and equipment and software. This has empowered those who did not previously have the economic means to create films and tell their stories. ‘Reel Flicks,’ a 12 week project, will allow youths in Lawrence Heights area to tell their stories in five short documentaries.]]></description>
		<wfw:commentRss>http://blog.shscorp.ca/index.php/2011/04/20/the-importance-of-documentary-filmmaking-in-communities/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Provincial Budget Targets Jobs and Growth, Education and Training, and the Protection of Public Health Care</title>
		<link>http://blog.shscorp.ca/index.php/2011/04/04/provincial-budget-targets-jobs-and-growth-education-and-training-and-the-protection-of-public-health-care/</link>
		<comments>http://blog.shscorp.ca/index.php/2011/04/04/provincial-budget-targets-jobs-and-growth-education-and-training-and-the-protection-of-public-health-care/#comments</comments>
		<pubDate>Mon, 04 Apr 2011 13:56:38 +0000</pubDate>
		<dc:creator>Liz McGuire</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=1432</guid>
		<description><![CDATA[<a href="/index.php/2011/04/04/provincial-budget-targets-jobs-and-growth-education-and-training-and-the-protection-of-public-health-care/" title="Provincial Budget Targets Jobs and Growth, Education and Training, and the Protection of Public Health Care"><img src="/wp-content/uploads/2011/04/Ontario-Budget-2011.png" alt="Ontario-Budget-2011" title="Provincial Budget Targets Jobs and Growth, Education and Training, and the Protection of Public Health Care" width="193" height="111" class="alignleft size-full wp-image-1439" /></a>The focus of this years’ Provincial budget was on the investment into employment, education and training and the protection of public health care. While the budget did acknowledge the Long-Term Affordable Housing Strategy and past funding initiatives aimed at social and affordable housing, no new funding was announced.]]></description>
		<wfw:commentRss>http://blog.shscorp.ca/index.php/2011/04/04/provincial-budget-targets-jobs-and-growth-education-and-training-and-the-protection-of-public-health-care/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Ignore political spin on TCHC and make a fresh start</title>
		<link>http://blog.shscorp.ca/index.php/2011/03/14/ignore-political-spin-on-tchc-and-make-a-fresh-start/</link>
		<comments>http://blog.shscorp.ca/index.php/2011/03/14/ignore-political-spin-on-tchc-and-make-a-fresh-start/#comments</comments>
		<pubDate>Mon, 14 Mar 2011 13:51:52 +0000</pubDate>
		<dc:creator>Lindsey Reed</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[TCHC]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=1368</guid>
		<description><![CDATA[<a href="/index.php/2011/03/14/ignore-political-spin-on-tchc-and-make-a-fresh-start" title="TCHC: Looking Beyond the Spin"><img class="size-full wp-image-1369 aligncenter" title="regentpark-tchc" src="/wp-content/uploads/2011/03/regentpark-tchc.png" alt="regentpark-tchc" width="568" height="200" /></a>
Losses on the stock market? Appliances from China? Splitting purchase orders? Holt Renfew chocolates? What was TCHC thinking?

That’s the question any fair-minded person would ask after reading the Auditor General’s two reports on Toronto Community Housing. It’s certainly the question the housing community has been asking.]]></description>
		<wfw:commentRss>http://blog.shscorp.ca/index.php/2011/03/14/ignore-political-spin-on-tchc-and-make-a-fresh-start/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Building a Group Savings Program in South Africa [Rooftops Series]</title>
		<link>http://blog.shscorp.ca/index.php/2010/12/21/building-a-group-savings-program-in-south-africa-rooftops-series/</link>
		<comments>http://blog.shscorp.ca/index.php/2010/12/21/building-a-group-savings-program-in-south-africa-rooftops-series/#comments</comments>
		<pubDate>Tue, 21 Dec 2010 18:00:26 +0000</pubDate>
		<dc:creator>Guess Blogger - Raees Ahmed</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[bulk buy]]></category>
		<category><![CDATA[rooftops]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=1260</guid>
		<description><![CDATA[<a href="/index.php/2010/12/21/building-a-group-savings-program-in-south-africa-rooftops-series" title="Building a Group Savings Program in South Africa"><img class="aligncenter size-full wp-image-1285" title="Building a Group Savings Program in South Africa" src="/wp-content/uploads/2010/12/savingsprogramafrica.png" alt="Building a Group Savings Program in South Africa" width="568" height="200" /></a>
In this second part of the Rooftop Series,  Rooftops Intern Raees Ahmed talks about his experience in developing and piloting a bulk purchasing program in Johannesburg, South Africa.]]></description>
		<wfw:commentRss>http://blog.shscorp.ca/index.php/2010/12/21/building-a-group-savings-program-in-south-africa-rooftops-series/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Building Integrated Communities: Lessons Learned from the Philippines</title>
		<link>http://blog.shscorp.ca/index.php/2010/12/02/building-integrated-communities-lessons-learned-from-the-philippines/</link>
		<comments>http://blog.shscorp.ca/index.php/2010/12/02/building-integrated-communities-lessons-learned-from-the-philippines/#comments</comments>
		<pubDate>Thu, 02 Dec 2010 19:38:41 +0000</pubDate>
		<dc:creator>Jennifer Logan</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[affordable housing]]></category>
		<category><![CDATA[communities]]></category>

		<guid isPermaLink="false">http://blog.shscorp.ca/?p=1241</guid>
		<description><![CDATA[<a href="/index.php/2010/12/02/building-integrated-communities-lessons-learned-from-the-philippines"><img class="size-full wp-image-1248" title="Building Integrated Communities: Lessons Learned from the Philippines" src="/wp-content/uploads/2010/12/gawad.png" alt="" width="568" height="200" /></a>
Tony Meloto founded Gawad Kalinga (GK) to address the issues of urban poverty and lack of affordable housing in Philippines. GK built 300 homes on donated land in their first community, now there over half a million homes in over 2,000 communities throughout the country. Can we learn something from GK?]]></description>
		<wfw:commentRss>http://blog.shscorp.ca/index.php/2010/12/02/building-integrated-communities-lessons-learned-from-the-philippines/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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